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to examine how the expertise of research scientists affects
their ability to become effective inventors and effective
innovators. A research grant proposal was recently submitted
to explore such issues in sustainability-related technological
innovation.
• Wong, S.S. and Boh, W.F. 2010. “Leveraging the Ties of
Others to Build A Reputation for Trustworthiness Among
Peers,” Academy of Management Journal, 53(1), pp.
129-148.
• Boh, W.F. and Wong, S.S. 2010. “Effects of Social
Influence on External Knowledge Sharing,” Best Paper
Proceedings of the 70th Academy of Management.
#4: Managing Global IT
As businesses reconfigure their value chains and scale up
their global expansions, they have to cope with a myriad of
complex IT management challenges. This research examines
how enterprises realign their global IT strategies to achieve
scale, responsiveness, and innovation. Anchored in the
organization design literature of MNC structures and IT
structure-governance, we seek to unravel the challenges in
dynamically structuring and governing global IT organizations
to balance the inherent global-local tensions. Working closely
with Peter Weill and Lynne Markus, we have conducted field
interviews with CIOs of a few global enterprises with
established Asian presence, e.g., P&G, Microsoft, Intel,
Siemens, and Neptune Oriental Line. More field studies will be
conducted next year as we expand the studies outside
Singapore.
• Sia, S.K., Soh, C., and Weill, P. 2010. “Global IT
Management: Structuring for Scale, Responsiveness, and
Innovation,” Communications of the ACM, 53(3), pp. 59-64.
• Soh, C., Sia, S.K., and Weill, P. 2010. “Neptune Oriental
Line’s Just Enough IT: Lean and Responsive IT in an Asian
MNC,” MIT Sloan CISR Research Briefing.
• Weill, P., Markus, M.L., Soh, C., and Sia, S.K. 2009. “IT: a
Strategic Asset for Asian Firms?” Business Time-NBS
Roundtable, Business Times, November 4.
• Espinosa, A., and Boh, W.F. 2009. “Coordination and
Governance in Geographically Distributed Enterprise
Architecting: An Empirical Research Design,” Hawaii
International Conference on System Sciences, Hawaii,
United States.
#5: Social Media and Information Goods
Popular social media sites are highly valued economically,
with widespread economic activities surrounding these
technology providers. These research projects examine the
dimensions of social media technologies and examine how
different types of social media affect the conversion of
information into business value. We also examine how
information propagates through the use of social media
technologies, i.e., the nature of information dissemination
social media, the speed and timing of information
propagation, the routes through which information is
disseminated, and the differences in the propagation of
positive versus negative information. A closely related topic is
the provision of digital information goods and services. Given
their unique properties, we investigate issues of pricing,
bundling, versioning, sales strategy as well as consumption
patterns of these digital information goods and services.
• Chua, C. 2009. “Why Do Virtual Communities Regulate
Speech?” Communication Monographs, 76(2), pp.
234-261.
• Wu, S.Y. and Banker, R. 2010. “Best Pricing Strategy for
Information Services,” Journal of the Association for
Information Systems, 11(6), pp. 339-366.
• Chua, C., Chiang, R., and Storey, V.C. 2009. “Building
Customized Search Engines: An Interoperability
Architecture,” International Journal of Intelligent
Information Technologies, 5(3), pp.
• Goh, K.H. and Bockstedt, J.C. 2009. “Prospect Theory,
Multi-Part Pricing and Customizable Bundles of Information
Goods,” INFORMS CIST.
• Goh, K.H. and Kauffman, R.J. 2009. “Quantifying IT Value
Latency: The Case of the Financial Services Industry,”
HICSS, United States, pp. 1-10.
• Goh, K.H., Vijay, S., Periasamy, K.P., and Joseph, D. 2010.
“Why Social Media is the Next Big Thing?” The Business
Times, pp. 18, January 20.