Refereed Journal Articles

 

 

Chua, A. & Banerjee, S. (2018). Intentions to trust and share online health rumors: an experiment with medical professionals. Computers in Human Behavior, 87,1-9. [5-Yr IF=4.252; Q1 Human-Computer Interaction; RSO Tier 1]

 

Chen, X-Y, Chua, A. & Deng, S. (2018). Comparing a social Q&A service on the web and mobile platforms from the user’s perspective. Aslib Journal of Information Management, 70(2), 176-191. [5-Yr IF= 1.529; Q1 Library & Information Science]

 

Pal, A., Chua, A. & Goh, D.H. (2017). Does KFC sell rat? Analysis of tweets in the wake of a rumor outbreak. Aslib Journal of Information Management, 69(6), 660-673. [5-Yr IF= 1.529; Q1 Library & Information Science]

 

Chua, A. & Banerjee, S.* (2017).  To share or not to share:  The role of epistemic belief in online health rumors. International Journal of Medical Informatics, 108:36-41. [5-Yr IF=3.287; Q1 Health Informatics]

 

Wang, X., Goh, D. H.-L., Lim, E.-P., Vu, A. W.-L., & Chua, A. (2017). Examining the effectiveness of gamification in human computation. International Journal of Human Computer Interaction, 33(10), 813-821.

 

Chua, A., Tee, C-Y., Pang, A., & Lim, E.-P. (2017). The Retransmission of Rumor and Rumor Correction Messages on Twitter. American Behavioral Scientist, 61(7): 707-723. [5-Yr IF=2.518; Q1 Social Sciences]

 

Chua, A. & Banerjee, S. (2017).  Analyzing Review Efficacy on Amazon.com: Does the Rich Grow Richer? Computers in Human Behavior, 75:501-509.

 

Banerjee, S., Chua, A., & Kim, J.J. (2017). Don’t be deceived: Using linguistic analysis to learn how to discern online review authenticity. Journal of the Association for Information Science and Technology, 68(6): 1525-1538.

 

Banerjee, S. & Chua, A. (2017). Theorizing the textual differences between authentic and fictitious reviews: validation across positive, negative and moderate polarities. Internet Research, 27(2): 321-337.

 

Banerjee, S. & Chua, A. (2017). Authentic versus fictitious online reviews: A textual analysis across luxury, budget and mid-range hotels. Journal of Information Science, 43(1): 122-134.

 

Blooma, M.J., Chua, A., Goh, D.H. & Wickramasinghe, N. (2016) Graph-based cluster analysis to identify similar questions: A design science approach. Journal of the Association of Information Systems, 17(9): 590-613.

 

Wee, J. & Chua, A. (2016). The Communication of intellectual capital: The “whys” and “whats”. Journal of Intellectual Capital,  17(3): 414-438 [Emerald Literati Network 2017 Highly Commended Paper Award]

 

Pee, L.G. & Chua, A. (2016). Duration, frequency, and diversity of knowledge contribution:  Differential effects of job characteristics. Information and Management, 53(4): 435-446.

 

Chua, A. & Banerjee, S. (2016).  Helpfulness of user-generated reviews as a function of review sentiment, product type and information quality. Computers in Human Behavior, 54: 547-554.

 

Banerjee, S. & Chua, A. (2015). In search of patterns among travellers' hotel ratings in TripAdvisor. Tourism Management, 53: 25-131.

 

Chua, A. & Banerjee, S. (2015).  Answers or no answers: Studying question answerability in Stack Overflow. Journal of Information Science, 41(5): 720-731.

 

Chua, A. & Banerjee, S. (2015).  Measuring the effectiveness of answers in Yahoo! Answers. Online Information Review, 39(1) 104-118.

 

Wee, J. & Chua, A. (2015). The Communication of intellectual capital – Prevalence and relationship with organizational performance. Electronic Journal of Knowledge Management, 13(1), 38-50.

 

Chua, A. & Banerjee, S. (2015).  Understanding review helpfulness as a function of reviewer reputation, review rating and review depth. Journal of the Association for Information Science and Technology, 66(2), 354-362.

 

Chua, A. & Banerjee, S. (2015). How businesses draw attention on Facebook through incentives, vividness and interactivity. IAENG International Journal of Computer Science, 42(3), 275-281

 

Chua, A. (2014). A formative evaluation of rendezvous: a platform for knowledge sharing and entertainment.  International Journal of Knowledge Management, 10(3), 1-17.

 

Banerjee, S. & Chua, A. (2014). Dissecting Genuine and Deceptive Kudos: The Case of Online Hotel Reviews. International Journal of Advanced Computer Science and Applications. Special Issue on Extended Papers from SAI, 28-35.

 

Banerjee, S. & Chua, A. (2014). A theoretical framework to identify authentic online reviews. Online Information Review, 38(5), 634-649. [Emerald Literati Network 2015 Highly Commendable Award]

 

Ravindran, T., Chua, A. & Goh, D.H. (2014).  Antecedents and effects of social network fatigue. Journal of the American Society for Information Science and Technology, 65(11), 2306-2320.

 

Bisadi, M. & Chua, A. (2014). DGIST: A digital game for international students’ adjustment. Interactive Technology and Smart Education, 11(1), 15-31.

 

Wee, J. & Chua, A. (2013). The peculiarities of knowledge management processes in SMEs – The case of Singapore. Journal of Knowledge Management, 17(6), 985-972.

 

Chua, A. & Banerjee, S. (2013). So fast so good: An analysis of answer quality and answer speed in community question answering sites. Journal of the American Society for Information Science and Technology, 64(10), 2058-2068.

 

Blooma, M.J., Kurian, J.C., Chua, A., Goh, D.H., & Lien, N.H. (2013). Social Question Answering: Analyzing knowledge, cognitive processes and social dimensions of micro-collaborations. Computers and Education, 69, 109-120.

 

Chua, A. & Banerjee, S. (2013). A Comparison of Quality, Speed, Scope and Usability between English and Chinese CQAs. IAENG International Journal of Computer Science, 40(2), 110-116.

 

Chua, A. & Banerjee, S. (2013). Customer Knowledge Management via Social Media: The case of Starbucks. Journal of Knowledge Management, 17(2), 237-249.

 

Chua, A. & Balkunje, R.S. (2013). Beyond knowledge sharing- Interactions in online discussion communities, International Journal of Web Based Communities. 9(1), 67-82.

 

Chua, A. & Balkunje, R.S. (2012). An exploratory study of game-based m-learning for Software Project Management, Journal of Universal Computer Science. 18(14), 1933-1949.

 

Blooma, M.J., Goh, D.H. & Chua, A. (2012). Predictors of high-quality answers. Online Information Review, 36(3), 383-400. [Emerald Literati Network 2013 Highly Commended Award]

 

Chua, A., Goh, D. H. & Ang, R.P.  (2012). Web 2.0 applications in government websites: prevalence, uses and correlations with website quality. Online Information Review, 36(2), 175-195.

 

Goh, D.H., Lee, C.S. & Chua, A. (2012). Playing games with information: investigating perceptions of a mobile content sharing game. Journal of Digital Information Management, 10(1), 10-19.

 

Chua, A., Goh, D. H. & Lee, C.S. (2012). Mobile content contribution and retrieval: A perspective from the uses and gratifications paradigm.  Information Processing and Management, 48(1), 13-22.

 

Chua, A. (2011). How Web 2.0 supports customer relationship management in Amazon, International Journal of Electronic Customer Relationship Management, 5(3/4), 288 – 304.

 

Goh, D.H., Ang, R.P., Lee, C.S. & Chua, A. (2011). Fight or unite: Investigating genres for human computation games. Journal of the American Society for Information Science and Technology, 62(7), 1311-1324.

 

Chua, A., Razikin, K.B, & Goh, D. H.  (2011). Social Tags as News Event Detectors. Journal of Information Science, 37(1), 3 – 18.

 

Blooma, M.J., Chua, A., & Goh, D. (2011). What makes a high quality user-generated answer? IEEE Internet Computing. 15(1), 66-71.

 

Chua, A, & Goh, D. (2010). A study of Web 2.0 in library websites. Library and Information Science Research. 32(3), 203-211.

 

Chua, A., & Heng, S. K. (2010). A Knowledge Management Perspective on Art Education. International Journal of Information Management. 30(4), 326-334.

 

Lee, C.S., Goh, D., Chua, A., & Ang, R.P. (2010). Indagator: Investigating Perceived Gratifications of an Application that Blends Mobile Content Sharing with Gameplay.  Journal of the American Society for Information Science and Technology. 61(6), 1244-1257.

 

Lee, C.S., Goh, D., & Chua, A. (2010). An analysis of knowledge management mechanisms in healthcare portals.  Journal of Librarianship and Information Science. 42(1), 20 – 44.

 

Lam, W., & Chua, A. (2009).  An analysis of Knowledge Outsourcing at Eduware. Aslib Proceedings, 61(5), 424 – 435.

 

Lee, C.S., Goh, D., Chua, A., &Luyt, B. (2009). Choosing communication portfolios to accomplish tasks: The effects of individual differences. Computers & Education, 53(4), 1167-1176.

 

Chua, A. (2009). The dark side of successful knowledge management initiatives. Journal of Knowledge Management, 13(4), 32 – 40.

 

Goh, D., Chua, A., Lee, C.S., & Razikin, K. (2009). Resource discovery through social tagging: a classification and content analytic approach. Online Information Review, 33(3), 568 – 583.

 

Blooma, M.J., Goh, D., Chua, A. (2009). Question Classification in Social Media. International Journal of Information Studies, 1(2), 101 – 109.

 

Goh, D., Lee, C.S., Chua, A., & Luyt, B. (2009). Design and development of a query graph visualization system. Journal of Digital Information Management. 7(1), 22-30.

 

Lee, C.S., Goh, D., Khasfariyati, R., & Chua, A. (2009). Tagging, Sharing and the Influence of Personal Experience. Journal of Digital Information, 10(1), 275

 

Chua, A. (2009). Exhuming IT projects from their graves: an analysis of eight failure cases and their risk factors.  Journal of Computer Information Systems, 49(3), 31- 39

 

Lam, W., & Chua, A. (2009). Knowledge outsourcing: an alternative strategy for knowledge management. Journal of Knowledge Management, 13(3), 28 – 43.

 

Chua, A. & Goh, D. (2009). Why the whole is less than the sum of its parts: Examining knowledge management in acquisitions. International Journal of Information Management, 29(1), 78 – 86.

 

Chua, A.  & Yang, C.C. (2008). The shift towards multi-disciplinarity in information science, Journal of the American Society for Information Science and Technology, 59(13), 2156 – 2170

 

Goh, D., Chua, A., Luyt, B. & Lee, C.S. (2008). Knowledge Access, Creation and Transfer in E-Government Portals, Online Information Review. 32(3), 348 – 369.

 

Chua, A., & Goh, D. (2008). Look before you leap: learning from the experience of a flagging KM initiative at a healthcare organisation in Asia. Aslib Proceedings. 60(4), 335 – 348.

 

Chua, A., & Goh, D. (2008). Untying the knot of knowledge management measurement: A study of six public service agencies in Singapore. Journal of Information Science, 34(3), 259 – 274.

 

Goh, D., Luyt, B., Chua. A., Yee, S.Y., Poh, K.N., & Ng, H.Y. (2008) Evaluating Open Source Portals. Journal of Librarianship and Information Science 40(2), 81 - 92.

 

Chua, A. (2007). A tale of two hurricanes: comparing Katrina and Rita through a KM perspective. Journal of the American Society of Information Science and Technology, 58(10), 1518 – 1528.

 

Lam, W., Williams, J. B., & Chua, A. (2007). E-xams: harnessing the power of ICTs to enhance authenticity. Educational Technology & Society, 10 (3), 209-221.

 

Luyt, B., & Chua, A. (2007). A call to infuse biographies of LIS giants into the curriculum. Libri: International Journal of Libraries and Information Services, 57(2), 69 – 75.

 

Chua, A., Kaynak, M. S., & Foo, S. (2007). An analysis of the delayed response to Hurricane Katrina through the lens of knowledge management. Journal of the American Society of Information Science and Technology, 58(3), 391 – 403

 

Chua, A., & Lam, W. (2007). Quality assurance in online education: the Universitas 21 Global approach. British Journal of Educational Technology, 38(1), 133 – 152

 

Goh, D., Chua, A., Khoo, D.A., Khoo, E.B.H., Mak, E.B.T., & Ng. M.W.M. (2006). A checklist for evaluating open source digital library software. Online Information Review, 30(4), 360 – 379.

 

Chua, A. (2006). The rise and fall of a community of practice: a descriptive case study. Knowledge and Process Management, 13(2), 120-128.

 

Chua, A. (2006). Starting a community-of-practice at Holden College:  A reflection of the experience. Operational Research Insight, 19(1), 3 – 8.

 

Chua, A., Lam, W., & Majid, S. (2006). Knowledge reuse in action: the case of CALL. Journal of Information Science, 32(3), 243-252.

 

Chua, A. & Lam, W. (2006). Center for Army Lessons Learned: Knowledge Application Process in the Military. International Journal of Knowledge Management, 2(2), 69-82.

 

Lam. W., & Chua, A. (2005). Knowledge management abandonment: an exploratory examination of root causes. Communications of the Association of Information Systems, 2005(16), 723-743.

 

Chua, A. (2005). The design and implementation of a simulation game for teaching knowledge management. Journal of the American Society of Information Science and Technology, 56(11), 1207 – 1216.

 

Lam. W., & Chua, A. (2005). The mismanagement of knowledge management. Aslib Proceedings, 57(5), 424-433. (Won the Emerald LiteratiNetwork 2006 Highly Commendable Award)

 

Chua, A., & Lam, W. (2005). Why KM project fails:  a multi-case analysis. Journal of Knowledge Management, 9(3), 6 – 17.

 

Chua, A. (2004). Knowledge management system architecture: a bridge between KM consultants and technologists. International Journal of Information Management, 24(1), 87 – 98 (Listed in the Top 25 Hottest Articles in IJIM during the period Oct to Dec 2004).

 

Chua, A. (2003). Knowledge sharing: a game people play. Aslib Proceedings, 55(3), 117 – 129.

 

Chua, A., & Shariff, I. (2003). Succession planning:  a working model for HR practitioners. Management Development Journal of Singapore, 11(1), 50 – 58.

 

Chua, A. (2003). A framework for knowledge management implementation. Journal of Knowledge and Information Management, 2(1), 79 – 86 (Listed in the Top Accessed Articles in JIKM in 2004).

 

Chua, A. (2002). The influence of social interaction on knowledge creation. Journal of Intellectual Capital, 3(4), 375 – 392.

 

Chua, A. (2002). Taxonomy of organisational knowledge. Singapore Management Review, 24(2), 69 – 76.

 

Chua, A. (2001). Relationship between the types of knowledge shared and the types of communication channels used. Journal of Knowledge Management Practice, Vol. 2. Article 26.

 

Refereed Conference Papers

 

Chua, A., & Banerjee, S. (2015). Analyzing Users’ Trust for Online Health Rumors. Proceedings of the 17th International Conference on Asian Digital Libraries (ICADL), Dec 9-12, Seoul, South Korea. Lecture Notes in Computer Science 9469, 33-38.       

 

Chua, A., Banerjee, S. & Pee, L. G. (2015). An m-Learning game for the study of humanities. Proceedings of the IEEE Conference on e-Learning, e-Management and e-Services (IC3e), Aug 24-26, Melaka, Malaysia. Paper No. 1570183587.

 

Banerjee, S., Chua, A. & Jung-Jae Kim. (2015). Let’s vote to classify authentic and manipulative online reviews: The role of comprehensibility, informativeness and writing style. Proceedings of the IEEE Science and Information Conference (SAI), July 28-30, London, UK.

 

Banerjee, S., Chua, A. & Jung-Jae Kim. (2015). Distinguishing between Authentic and Fictitious User-generated Hotel Reviews. Proceedings of the 6th IEEE International Conference on Computing Communications and Networking Technologies (ICCCNT), July 13-15, Dallas – Fort Worth, Texas, USA.

 

Chua, A., & Banerjee, S. (2015). Marketing via social networking sites: A study of brand-post popularity for brands in Singapore. IAENG International Conference on Internet Computing and Web Services (ICICW), Mar 18-20, Hong Kong, 363-368. [Best Paper Award]

 

Banerjee, S., Chua, A. & Jung-Jae Kim. (2015). Using supervised learning to classify authentic and fake online reviews. Proceedings of the 9th ACM International Conference on Ubiquitous Information Management and Communication (ACM ICUIMC), Jan 8-10, Bali, Indonesia, 88.1-88.7.

 

Wee, C.N.J. & Chua, A. (2014). The communication of intellectual capital and its relationship with organizational performance. Proceedings of 11th International Conference on Intellectual Capital, Knowledge Management & Organisational Learning, Nov 6-7, Sydney, Australia, 427-435.

 

Banerjee, S. & Chua, A. (2014). Understanding the process of writing fake online reviews.  Proceedings of the 9th IEEE International Conference on Digital Information Management (ICDIM), Sep 29-Oct 1, Bangkok, Thailand, 68-73.

 

Chua, A. & Banerjee, S. (2014). Where to ask and how to ask? The case of community question answering sites. Proceedings of the IEEE Science and Information Conference (SAI), Aug 27-29, London, UK, 888-895.

 

Banerjee, S. & Chua, A. (2014). Applauses in hotel reviews: genuine or deceptive? Proceedings of the IEEE Science and Information Conference (SAI), Aug 27-29, London, UK, 938-942.

 

Chua, A. & Lee, C.K. (2014). Social media in hospitals websites. Proceedings of the IADIS  Web Based Communities and Social Media Conference (WBC), Jul 17-19, Lisbon, Portugal, 71-78.

 

Chua, A. & Banerjee, S. (2014). Developing a Theory of Diagnosticity for Online Reviews. Proceedings of the IAENG International Conference on Internet Computing and Web Services (ICICW), Mar 12-14, Hong Kong, 477-482

 

Banerjee, S. & Chua, A. (2014). A Linguistic Framework to Distinguish between Genuine and Deceptive Online Reviews. Proceedings of the IAENG International Conference on Internet Computing and Web Services (ICICW), Mar 12-14, Hong Kong, 501-506.

 

Banerjee, S. & Chua, A. (2014). A Study of Manipulative and Authentic Negative Reviews. Proceedings of the 8th International Conference on Ubiquitous Information Management and Communication (ACM ICUIMC), Jan 9-11, Siem Reap, Cambodia. Article 76.

 

Chua, A. & Banerjee, S. (2013). Gamification of community policing: SpamCombat. Proceedings of the International Conference on Active Media Technology (AMT), Oct 29-31, Maebashi-city, Gunma, Japan. Lecture Notes in Computer Science 8210, 74-83.

 

Chua, A. & Banerjee, S. (2013). Reliability of reviews on the Internet: the case of TripAdvisor. Proceedings of the WCECS International Conference on Internet and Multimedia Technologies (ICIMT), Oct 22-24, San Francisco, USA. 453-457

 

Chua, A., Banerjee, S. & Lee, C.K. (2013). Social network games: the link between enjoyment and popularity. Proceedings of the IADIS Game and Entertainment Technologies (GET) Conference, Prague, Czech Republic, 215-221.

 

Bisadi, M. Chua, A. & Lee, C.K. (2013). A digital game for international students’ adjustment. Proceedings of the IADIS e-Learning Conference, Prague, Czech Republic, 255-262.

 

Ravindran, T., Chua, A. & Goh, D.H. (2013). Towards a Working Definition of Social Network Fatigue.  63rd International Conference, International Communication Association (ICA), Jun 17-21, London, UK.

 

Ravindran, T., Chua, A. & Goh, D.H. (2013). Characteristics of social network fatigue. Proceedings of the 10th International Conference on Information Technology: New Generations (ITNG), April 15-17, Las Vegas, USA, 431-438.

 

Wee, C.N.J. & Chua, A. (2013). Intellectual capital information in organizations - prevalence and correlations with organizational performance. Proceedings of the 5th European Conference on Intellectual Capital (ECIC), Apr 11-12, Bilbao, Spain, 581 – 589.

 

Chua, A. & Banerjee, S. (2013). Aggregated community question answering. Proceedings of the IAENG International Conference on Internet Computing and Web Services (ICICW), Mar 13 – 15, Hong Kong, 397 – 402.

 

Chua, A. & Banerjee, S. (2013). English versus Chinese: A Cross-Lingual Study of Community Question Answering Sites. Proceedings of the IAENG International Conference on Internet Computing and Web Services (ICICW), Mar 13 – 15, Hong Kong, 368 – 373. [Certificate of Merit Award]

 

Chua, A. & Balkunje, R.S (2012). Comparative Evaluation of Community Question Answering Websites. Proceedings of the 14th International Conference on Asian Digital Libraries (ICADL), Nov 12-15, Taipei, Taiwan. Lecture Notes in Computer Science 7634, 209 - 218.         

 

Chua, A. & Balkunje, R.S (2012). "Interlocking directorates and profitability: a social network analysis of Fortune 500 companies. Proceedings of the 4th International Conference on Advances in Social Networks Analysis and Mining (ASONAM), August 26 – 29, Istanbul, Turkey, 1137 - 1142.

 

Goh, D.H., Razikin, K. & Chua, A. (2012). Perceptions of mobile human computation games: A study of engagement and information quality. Paper accepted to the Seventh International Conference on Digital Information Management, (ICDIM), August 22-24, Macau, China, 346 – 351.

 

Chua, A. & Balkunje, R.S (2012). Evaluation of answer quality in CQA websites. Proceedings of the IADIS Web Based Communities and Social Media 2012 (WBC) Conference, July 19 – 21, Lisbon, Portugal, 49 – 56.

 

Goh D.H., Razikin, K.B., Lee C.S. & Chua A. (2012). Investigating user perceptions of engagement and information quality in mobile human computation games. Proceedings of the 12th ACM/IEEE-CS Joint Conference on Digital Libraries (JCDL) Jun 19 – 14, Washington, USA, 391-392

 

Chua, A., Balkunje, R.S. & K. Chang (2012). Rendezvous - A social web-based application for knowledge sharing and entertainment. Proceedings of the IAENG International Conference on Internet Computing and Web Services (ICICW), Mar 14 – 16, Hong Kong, 574 – 590.  [Certificate of Merit Award].

 

Chua, A. (2012). Social computing in tourism websites. Proceedings of the 6th International Conference on Ubiquitous Information Management and Communication (ACM ICUIMC), Feb 20 – 22, Kuala Lumpur, Malaysia. Article No. 107.

 

Goh, D.H., Razikin, K., Chua, A., Lee, C.S. & Tan, K.T. (2011). Understanding sharing location-based information in a mobile human computation game. Proceedings of the 4th IEEE International Conference on Cyber, Physical and Social Computing, October 19-22, Dalian, China. 209-216.

 

Goh D.H., Lee C.S., Chua A., Razikin, K.B. & Tan K.T. (2011). SPLASH: Blending gaming and content sharing in a location-based mobile application. Proceedings of the 3rd International Conference on Social Informatics, Oct 6 – 8. Singapore. Lecture Notes in Computer Science, 6984, 328-331. [Best Demonstration Award].

 

Chua, A., Balkunje, R.S. & Goh, D.H. (2011). Evaluation of disaster management portals: Applying knowledge management to digital information.  Proceedings of the 6th International Conference on Digital Information Management (ICDIM 11), Sep 26 – 28 Melbourne, Australia. 42 – 47.

 

Chua, A., Balkunje, R.S. & Goh, D.H. (2011). Analyzing online discussion forums - what do people share? Proceedings of the IADIS Web Based Communities and Social Media 2011 (WBC) Conference, July 22 – 24, Rome, Italy. 87 – 93.

 

Ravindran, T., Chua, A. & Goh, D.H. (2011).  Blending of Socializing, Gaming and Information-related Activities in Mobile Social Application Prototypes. Proceedings of the International Conference on Information Science and Applications (ICISA), Apr 26 – 29, Jeju Island, South Korea.

 

Ravindran, T., Chua, A. & Goh, D.H. (2011).  Whither Mobile Social Application Prototypes? Implications for Development and Research. Proceedings of 8th International Conference on Information Technology: New Generations (ITNG), April 11-13, Las Vegas, USA.

 

Razikin, K.B., Tan, K.T., Goh, D.H., Chua, A. & Lee, C.S. (2011). Perspectives on Mobile Socializing, Playing and Content Sharing. Proceedings of 8th International Conference on Information Technology: New Generations (ITNG), April 11-13, Las Vegas, USA.

 

Blooma, M.J., Chua, A.  & Goh, D.H. (2011). Quadripartite Graph-based Clustering of Questions. Proceedings of 8th International Conference on Information Technology: New Generations (ITNG), April 11-13, Las Vegas, USA.

 

Goh, D.H., Chua, A. & Lee, C.S. (2011). Performance and Perceptions of Human Computation Games for Image Tagging. Proceedings of the 26th Annual ACM Symposium on Applied Computing (ACM SAC), March 21 – 24, TaiChung, Taiwan.

 

Chua, A., Balkunje, R.S. & Goh, D.H. (2011). The influence of user-context on mobile information needs. Proceedings of the 25th International Conference on Advanced Information Networking and Applications (AINA-2011), March 22 - 25, Biopolis, Singapore.

 

Chua, A., & Lam, W. (2011). Internet Technology in the Tourism Industry. Proceedings of the International Conference on Data Engineering and Internet Technology (DEIT 2011). 15-17 March, Bali, Indonesia,

 

Chua, A., Balkunje, R.S. & Goh, D.H. (2011). Fulfilling Mobile Information Needs: A Study on the Use of Mobile Phones. Proceedings of 5th ACM International Conference on Ubiquitous Information Management and Communication (ACM ICUIMC), February 21-23, 2011, Seoul, Korea.

 

Pham, T.P., Razikin, K.B., Goh, D.H., Kim, T.N.Q, Quach, H.N.H., Theng, Y.L., Chua, A. & Lim, E.P. (2010).  Investigating the Usability of a Mobile Location-based Annotation System. Proceedings of the 8th International Conference on Advances in Mobile Computing & Multimedia (MoMM2010), November 8-10, Paris, France. 321 – 328.

 

Goh, D.H., Ang, R. P., Chua, A. & Lee, C.S. (2010). Evaluating Game Genres for Tagging Images. Proceedings of the 6th Nordic Conference on Human-Computer Interaction (NordiCHI), October 16–20, Reykjavik, Iceland. 659-662.

 

Goh, D.H., Lee, C.S., & Chua, A. (2010). Do games motivate mobile content sharing? Proceedings of the 12th International Conference on Asian Digital Libraries (ICADL), June 21-25, Brisbane, Australia. Lecture Notes in Computer Science 6102, 61–70.

 

Blooma, M. J., Chua, A., & Goh, D. H. L. (2010). Selection of the best answer in CQA services. Proceedings of 7th International Conference on Information Technology: New Generations (ITNG), April 12-14, Las Vegas, USA. 534-539.

 

Chua, A., Goh, D., Lee, C.S. & Tan, K.T. (2010). Mobile Alternate Reality Gaming Engine: A Usability Evaluation.  Proceedings of 7th International Conference on Information Technology: New Generations (ITNG), April 12-14, Las Vegas, USA. 540-545.

 

Goh, D. & Chua, A. (2010). Investigating the Influence of Social Computing Applications on Website Quality. Proceedings of the 25th Annual ACM Symposium on Applied Computing (ACM SAC), March 22 - 26, Sierre, Switzerland. 807-811. 

 

Goh, D. Chua, A., Lee, C.S., Tan, K, T. & Ngyuen, A., (2010). Evaluating the Usability of a Mobile Content Sharing Game. Proceedings of the 25th Annual ACM Symposium on Applied Computing (ACM SAC), March 22 - 26, Sierre, Switzerland. 597-598. 

 

Chua, A., Lee, C.S., Goh, D.H. & Ang, R.P. (2009). Motivations for media sharing among mobile phone users. Proceedings of the 4th International Conference on Digital Information Management (ICDIM 09), November 1-4, Ann Arbor, Michigan. 160- 165.

 

Chua, A., & Goh, D.H. (2009). Using Tags for Breaking News Elicitation. Proceedings of the 4th International Conference on Digital Information Management (ICDIM 09), November 1-4, Ann Arbor, Michigan. 172 – 177.

 

Lee, C.S., Goh, D. H., Chua, A., & Ang, R.P (2009). Understanding perceived gratifications for mobile content sharing and retrieval in a game-based environment. Proceedings of the 2009 International Conference on Active Media Technology (AMT'09), October 22-24, Beijing, China. Lecture Notes in Computer Science 5820, 183 – 194.

 

Goh, D.H., Ang, R.P., Chua, A., & Lee, C.S. (2009). Why We Share: A Study of Motivations for Mobile Media Sharing. Proceedings of the 2009 International Conference on Active Media Technology (AMT'09), October 22-24, Beijing, China. Lecture Notes in Computer Science 5820, 195 – 206.

 

Chua, A., & Goh, D. H. (2009).  Detecting news events from a citizen journalism Website using tags. Proceedings of the 2009 International Conference on Active Media Technology (AMT'09), October 22-24, Beijing, China. Lecture Notes in Computer Science 5820, 478 – 489.

 

Goh, D.H., Ang, R.P., Chua, A., & Lee, C. K. (2009). A factor analytic approach towards determining mobile tourism services. Proceedings of the 11th International Conference on Electronic Commerce (ICEC), August 12 – 15, Taipei, Taiwan, 152 - 159.  

 

Lee, C.S., Goh, D.H., Chua, A. and Luyt, B. (2009).  Impacts of Individual Differences on the Choice Communication Portfolio to Accomplish Task, 69th Academy of Management Conference, August 7-11, Chicago, Illinois.

 

Blooma, M. J., Chua, A., Goh, D. H. L. & Lee, C.K. (2009). A trend analysis of the question answering domain. Proceedings of 6th International Conference on Information Technology: New Generations (ITNG), April 27 – 29, Las Vegas, USA. 1522 – 1527.

 

Chua, A., Goh, D. H. & Lee, C.S. (2008). The Prevalence and Use of Web 2.0 in Libraries. Proceedings of the 11th International Conference on Asian Digital Libraries (ICADL), December 2-5, Bali, Indonesia, Lecture Notes in Computer Science 5362, 22 – 30.

 

Razikin, K.B., Goh, D.H., Lee, C.S. & Chua, A. (2008). Weighing the Usefulness of Social Tags for Content Discovery. Proceedings of the 11th International Conference on Asian Digital Libraries (ICADL), December 2-5, Bali, Indonesia. Lecture Notes in Computer Science 5362, 51 – 60.

 

Blooma, M. J Chua, A. & Goh, D. (2008) Mapping the Question Answering Domain. Proceedings of the 11th International Conference on Asian Digital Libraries (ICADL), December 2-5, Bali, Indonesia. Lecture Notes in Computer Science 5362, 396 – 397.

 

Razikin, K.B., Goh, D., Chua, A., & Lee, C.S. (2008). Can Social Tags Help You Find What You Want?  Proceedings of the 12th European Conference on Digital Libraries (ECDL), September 14 – 19, Aarhus, Denmark. Lecture Notes in Computer Science 5173, 50-61.

 

Blooma, M. J, Goh, D., & Chua, A., (2008) Applying Question Classification to Yahoo! Answers. Proceedings of the first IEEE International Conference on the Applications of Digital Information and Web Technologies (ICADIWT), August 4 – 6, Ostrava, Czech Republic, 229 – 234.

 

Goh, D., Lee, C.S., Chua, A., & Razikin, K.B. (2008). An Examination of the Effectiveness of Social Tagging for Resource Discovery. International Workshop on Information-explosion and Next Generation Search, April 26, Shengyang, China, 23 – 30.

 

Blooma, M. J, Chua, A., Goh, D. (2008). A Predictive Framework for Retrieving the Best Answer. Proceedings of the 23rd Annual ACM Symposium on Applied Computing (ACM SAC), March 16 - 20, Ceará, Brazil, 1107 – 1111.

 

Lee, C.S., Goh, D., & Chua, A. (2007). Evaluation of Hospital Portals Using Knowledge Management Mechanisms. Proceedings of the 10th International Conference on Asian Digital Libraries (ICADL), December 10-13, Vietnam, Lecture Notes in Computer Science 4822, 15 – 23.

 

Blooma, M. J, Chua, A., Goh, D., & Ling, Z. (2007). Towards a Hierarchical Framework for Predicting the Best Answer in a Question Answering System. Proceedings of the 10th International Conference on Asian Digital Libraries (ICADL), December 10-13, Vietnam, Lecture Notes in Computer Science 4822, 497 - 498.

 

Razikin, K.B., Goh, D., Chua, A., Chua, Y.Y., Wong, J.Y., & Yang, K.J. (2007). Evaluating the Effectiveness of Information Visualization Methods for Disaster Management. Proceedings of the IADIS International Conference Interfaces and Human Computer Interaction 2007, 6 – 8 July, Lisbon, Portugal.

 

Chua, A., & Khoo, A. (2007). An Investigation of Leadership Styles Among Managers in a Knowledge Management Initiative. Proceedings of the 7th International Conference on Knowledge, Culture and Change in Organisations (ICKCC), 24 – 27 July, Singapore.

 

Chua, A., & Goh, D. (2007). Measuring Knowledge Management Projects: Fitting the Mosaic Pieces Together. Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS), January 3-6, 2007, Big Island, Hawaii.

 

Chua, A., Chaudhry, A.S., & Fong, P.F. (2006). Pursuing the holy grail of knowledge-based economy assessment: the case of Singapore. Proceedings of the 3rd International Conference of Knowledge Management (ICKM), 31 July – 2 August, Greenwich, UK.

 

Luyt, B., & Chua, A. (2006). In search of giants: fostering leadership education in LIS. Proceedings of the Asia-Pacific Conference on Library and Information Education and Practice (A-LIEP), April 3-6, Singapore. 628 – 633.

 

Lam, W., Chua, A., Williams, J.B., & Lee, C. (2005). Virtual teams: surviving or thriving? Proceedings of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE) 2005 Conference, December 4 – 7, Brisbane, Australia. 357 – 360.

 

Wong, A., Chua, A., & Maysami, R.C. (2005). The design and delivery of online education for a global audience: challenges and opportunities in the case of U21 Global. Proceedings of The 32nd Academy of Economics and Finance Meetings, February 9-12, Myrtle Beach, South Carolina, USA.

 

Books, Book Reviews/Chapters and Others

 

Chua, A. (2014). Expectations, dispositions and experiences of international graduate students. In V.C.X. Wang (ed.), Handbook of Research on Education and Technology in a Changing Society (pp 872-882). IGI Global, Hershey PA: USA.

 

Chua, A. (2010). Organizational Antecedents of Intellectual Capital. In. E. O’Brien, S. Clifford and M. Southern (eds.), Knowledge Management for Process, Organizational and Marketing Innovation: Tools and Methods (pp 229 – 236). IGI Global, Hershey PA: USA.

 

Goh, D.H., Razikin, K., Chua, A., Lee, C.S.  & Foo, S. (2009). On the effectiveness of social tagging for resource discovery.  In Y.L. Theng, S. Foo, D.H. Goh, and J.C. Na (Eds.), Handbook of research on digital libraries: Design, development, and impact (pp. 251 – 260). Hershey, PA: Idea Group Publishing.

 

Chua, A., & Chaudhry, A. S. (2008). “Knowledge Management Measurement: An Agenda for Organizations and Economies”. In Michael E. D. Koenig and Taverekere Srikantaiah (eds) Knowledge Management: Context and Connections (pp. 341 – 352). Medford, N. J., Information Today, Inc.

 

Chua, A. & Lam, W. (2008). Leveraging current experiences for future actions: an exemplar of knowledge reuse.  In M. Jennex (ed) Current Issues in Knowledge Management (pp. 275 – 288). Information Science Reference, PA: USA

 

Malligarjunan M., Vellannur R.P.R., Chua, A., & Goh, D. (2007). Knowledge Attenuation in Corporate Acquisition. In S.N. Kan (ed) Knowledge Management: Singapore Perspective (pp 73 - 97). iKMS: Singapore.

 

Lam, W., Kong, E-J., & Chua, A. (2007). Collaborative Learning in Online Discussion Forums: Management and Facilitation. In N. Kock (ed) Encyclopedia of E-Collaboration (pp. 437 – 443). Information Science Reference, PA: USA

 

Chua, A. (2007) The curse of success.  Business Insight (a joint publication of Wall Street Journal and MIT Sloan Management Review), April 27

 

Chua, A., Chaudhry, A.S., & Fong P.F. (2007) Pursuing the holy grail of knowledge-based economy assessment: the case of Singapore. In S. Hamwadeh (ed) Creating Collaborative Advantage Through Knowledge and Innovation (pp. 35 - 49). World Scientific: Singapore

 

Foo, S., Sharma, R., & Chua, A. (2006). Knowledge management tools and techniques. Pearson Prentice Hall: Singapore

 

Chua, A. (2005). The role of technology in supporting communities of practice. In E. Coakes and S. Clark (eds) Encyclopedia of communities of practice in information and knowledge management (pp. 447 - 452). Idea Group Publishing, PA:USA.

 

Lam, W., Chua, A., & Lee, C. (2005). Observed patterns of dysfunctional collaboration in virtual teams. In E. Coakes and S. Clark (eds) encyclopedia of communities of practice in information and knowledge management (pp. 392 - 396). Idea Group Publishing, PA:USA.

 

Chua, A. (2005). Book Review: Sticky knowledge:  barriers to knowing in the firm by Szulanski, G., Sage Publications, 2003. Knowledge and Process Management Practice, 12(2), 150 - 52.

 

Chua, A. (2002). Book Review: Cultivating communities of practice by Wenger, E.,  McDermott, R., and Synder,W., Harvard Business School Press,  Boston, 2002. Journal of Knowledge Management Practice, Vol. 3, Article 45