Monthly Maintenance Schedule The VPN server is scheduled for system maintenance every Monday between 5am and 5.30am (+8 GMT). VPN service will be unavailable during this time.
Login Format
Use the following format when prompted for identification when you dial-in or vpn into NTU network:
(for student account holders)
username: student\xxxx
password: zzzz
or
(for staff account holders)
username: staff\xxxx
password: zzzz
or
(for assoc account holders who are corporate users. Alumni are not corporate users)
username: assoc\xxx
password: zzzz
where xxx is your userid and zzzz is your user password
Dial-up Session Each dial-up session is limited to only one hour of usage for students and corporate users dialing to the "hunting" line 67946301.
Staff accessing the dedicated staff line 67935877 or the "hunting" line 67946301 are allowed three hours of usage. Once your session limit is up, your call will automatically be disconnected.
There are however no limits on the number of dial-up sessions you can make a day.
Please note that we may monitor the dial-up usage and any abuse of the dial-up service may result in revocation of your dial-up privileges.
Remember to update your notebook/desktop with the latest critical patches made available from Microsoft website at http://windowsupdate.microsoft.com/
Guard against "Modem Jacking" Don't let your modems be "hijacked" and get charged exorbitant sums for calls you didn't make. Start by not installing billing/payment programs from untrusted sites.
Virtual Private Networking (VPN) Session Each VPN connection session is limited to only three hours. There are however no limits on the number of sessions you can connect per day.
Please note that any abuse of the VPN service may result in revocation of your account privileges.
Before making any VPN connection to NTU, please remember to disable any firewall or 'Internet Connection Sharing' that is running in the background on your computer.
Always remember to update your notebook/desktop with the latest critical patches made available from Microsoft website at http://windowsupdate.microsoft.com/
What's New on Remote Access
Phasing Out Support for Windows 95/98/ME/NT Please be informed that by the end of July 2005, to logon to the campus network or to access e-services, PCs must be running Windows 2000 or Windows XP.
Microsoft has already stopped the support for Windows 95, 98, ME and NT. The change is necessary for us to implement tighter network security measures.
If your PC is currently running Windows 95, 98, ME or NT, please upgrade the operating system to Windows 2000 or Windows XP by July 2005.
Dial-Up Access Hardware upgrade - 8 Mar 2004
We have upgraded the entire Dial-up access hardware. It can now support the V.92 data modem standard. This technology is able to perform Quick Connect and Modem on Hold.
Quick Connect shortens the modem connection time up to 50% on recognized connections.
Modem on hold allows the user to suspend a data connection to either initiate or receive a voice call. To receive calls while on-line, the user needs to subscribe (from your local telecom company) to the call waiting service, and for initiating calls, the three-way calling service.
To enjoy the above facilities, you also need to have a V.92 data/fax modem.
Server upgrade - 22 Jul 2003
As we have upgraded the operating system of the existing dial-in server from Win NT 4.0 to Windows 2000, we are now able to apply tighter rules and controls such as disallowing graduated students (alumni) from dialing in. This is to free up the existing lines for the rest of the NTU population.
Login Format (General Reminder) - 21 Jul 2003
Please use the following format when you are prompted for account particulars when using dial-in or vpn :
(for student account holders)
username: student\xxx
password: zzzz
or
(for staff account holders)
username: staff\xxx
password: zzzz
or
(for assoc account holders who are corporate users. Note that alumni are not corporate users.)
username: assoc\xxx
password: zzzz
where xxx is your userid and zzzz is your user password
New Dial-Up and VPN Installation File for Download - 5 May 2003
A new Dial-Up and VPN installation file is now available for download. The new client has a more catchy banner.
Dial-up Access Using Modem The University has 300 dial-up lines for use by student and staff to dial-in to the NTU network. All dial-in lines support (PSTN) ITU-T V.92, V.90, K56Flex, V.34bis, V.34, V.32bis, V.32, V.22bis, V.22A/B, V.23, V.21, Bell 212A standard modems.
To use dial-up, you'll need your Network Account, a computer, modem and telephone line. Visit the Quick Start Guide to start dialling.
Modem Dial-up Numbers The University uses "hunting" lines, very much simplifying your dial-up process. Any unused line in the modem pool will be automatically allocated to you. Our lines supports dial-in speed from 28kbps to 56kbps, auto-negotiable.
