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Exploring Evolving Skillsets in Singapore's Retail Sector

By Singapore Retailers Association (SRA)

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Dear Students,

 

The retail sector in Singapore holds a significant economic footprint. In 2022, it contributed S$7.3 billion to the nation's economy and provided employment to over 160,000 individuals, making up about 4.2% of the Singapore’s workforce.

 

The Jobs Transformation Map (JTM), launched by Workforce Singapore (WSG) and Enterprise Singapore (EnterpriseSG), emerges as a strategic guide for retail companies, equipping them to prepare for the future. The JTM's primary goal is to ensure that the workforce within the retail sector is well-equipped with essential skills to meet the evolving demands of this dynamic industry.

 

To sustain the sector's ability to attract and retain talent while fostering the creation of high-quality job opportunities, an extensive study was conducted. This study aimed to identify the future trends that impact the retail sector and anticipate the requisite changes in future job roles and skillsets necessary to align with the evolving business landscape.

 

Four key trends are propelling change in the retail sector: shifting consumer preferences, the emergence of innovative retail models, the integration of data analytics and technological advancements, and the growing necessity to establish a resilient supply chain.

 

In response to these dynamic trends, the JTM report introduces a strategy for workforce transformation, which includes training, job redesign, and the establishment of skills-based career pathways. This strategy empowers employees to concentrate on value-added tasks and contribute proactively to the growth of their respective businesses.

 

Amid these transformative trends, nine emerging roles have surfaced, each demanding a new set of skillsets while providing fresh career opportunities for students like you. For instance, roles like "Product Innovators" and "Sustainability Specialists" require skills in brand storytelling, omni-channel management, and expertise in sustainability practices such as carbon footprint management. The JTM report also highlighted existing job roles, such as sales associates and store managers, which are expected to undergo significant changes due to evolving consumer demands and advancements in technology.

 

To empower jobseekers and current retail employees to adapt to these changes, the Jobs-Skills Integrator for Retail (JSIT-R) has been established. By means of career awareness workshops and training programmes, JSIT-R is dedicated to bridging skill gaps, facilitating job redesign, and consolidating essential competencies. This initiative addresses the challenge faced by employees who may lack the requisite skills to meet the evolving demands of the business landscape.

 

In summary, navigating emerging skillsets within the retail sector is a critical endeavour in Singapore, and the JTM serves as a valuable guide for the sector to prepare for the future and ensure the workforce is equipped with the essential skills needed to thrive in this dynamic industry. Students who opt to join the retail sector can also be assured that such initiatives are in place to provide continuous learning and upskilling opportunities, enabling you to nurture and build the needed competencies to strive in the retail industry.

 

Interested in learning more about the future of retail? Check out the following links:

·       JTM for retail sector

·       Jobs-Skills Integrator for Retail

·       Emerging Job Roles in Retail Sector

·       Local and Overseas Internship Opportunities under Global Ready Talent Programme (GRT)

·       SRA’s Intern's ePlaybook – An Intern’s Guide to a Successful Internship

 

 

For more details about SRA, learn more via:

Website| Facebook | Instagram | LinkedIn

 

 

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