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Wee Kim Wee
School of Communication and Information
31 Nanyang Link
Singapore 637718
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| Associate Professor Ravi S. Sharma |
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Associate Professor |
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Division of Information Studies
School of Communication & Information |
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Nanyang Technological University
31 Nanyang Link
Singapore 637718 |
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Office: 05-04, SCI |
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Phone: (65) 6790 4414 |
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Fax: (65) 6791 5214 |
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Email: |
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| Qualifications |
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PhD (University of Waterloo) |
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MSc (University of Regina) |
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BSc (Brandon University) |
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| Research, Teaching and Professional Experience |
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Ravi S Sharma is Associate Professor at the Wee Kim Wee School of Communication and Information at the Nanyang Technological University since January 2004. He was concurrently founding Director (India Strategy) at NTU for a 2-year term. Ravi had spent the previous 10 years in industry as Asean Communications Industry Principal at IBM Global Services and Director of the Multimedia Competency Centre of Deutsche Telekom Asia. |
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Ravi's teaching, consulting and research interests are in multimedia applications, services and strategies. His work has appeared in leading journals, conferences, trade publications and the broadcast media. . He has also co-authored a graduate level text on KM Tools and Techniques. He has been teaching IT and management courses since 1985 (in Canada, Singapore, Dubai, Vietnam, Indonesia and India) and enjoys this role as educator and mentor immensely. |
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Ravi received his PhD in engineering from the University of Waterloo and has been a Chartered Engineer (UK) and a Senior Member of the IEEE. He also sits on the editorial or advisory boards of several professional and non-profit organizations. He lives in Singapore with his family. |
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| Areas of Specialisation |
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Interactive Digital Media (IDM) Market Analysis |
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Knowledge Strategies and Policies |
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Info-Communications Technologies for Development (ICT4D) |
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| Selected Works |
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Shailendra Palvia, Ravi Sharma and David Conrath, "Socio-Technical Framework for Post-Implementation Quality Assessment of Computer Information Systems," Industrial Management and Data Systems, 101 (5), pp. 237-251, 2001. |
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Daniel Tan, Fazilah Mohamed Ismail, Tony Chan and Ravi Sharma, "An Architecture of a Distributed Archive for Re-useable Learning Objects", in: Proceedings of the 6th ICALD, Lecture Notes in Computer Science 2911, pp. 384-397, Springer-Verlag, Berlin, 2003. |
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Eng Keong Lua, Jon Crowcroft, Marcelo Pias, Ravi Sharma and Steven Lim, "A survey and comparison of Peer-to-Peer overlay network schemes", IEEE Communications Surveys, pp. 72-93, Second Quarter 2005. |
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Ravi S Sharma and Intan Azura Mokhtar, "Bridging the Digital Divide in Asia - Challenges and Solutions", International Journal of Technology, Knowledge and Society, 1 (3), 2005, pp.15-30. |
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| Publications |
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Faculty at the Wee Kim Wee School of Communication and
Information publish and present their work in many areas
of communication and information studies. The publications
and presentations range from communication law and policy,
media effects, public relations, organisational communication
and culture, advertising, gender studies to information
technology and knowledge management.
Publications
VV Raghavan and RS Sharma : "A Framework and Prototype for Intelligent Organisation of Information", Canadian Journal of Information Science, 11 (3/4), pp 88-101, 1987.
RS Sharma : "Some Thoughts on Intelligence in Information Retrieval", AFIPS Conference Proceedings (56), pp 601-607, National Computer Conference, Chicago, June 1987.
RS Sharma : "A Generic Machine for Parallel Information Retrieval", Information Processing & Management, 25 (3), pp 223-235, 1989.
RS Sharma and Martin Janta-Polczinski : "The Evolution of Office Automation : Room for Artificial Intelligence?" [in French], Revue de liaison de la Recherch� en Informatique Cognitive des Organizations (ICO) - Quebec, 2 (2), pp 15-34, May 1990.
RS Sharma, DW Conrath and DM Dilts : "A socio-technical model for deploying expert systems. Part I : the general theory", IEEE transactions on Engineering Management, 38 (1), pp 14-23, February 1991.
DW Conrath and RS Sharma : "Towards a diagnostic instrument for assessing the quality of expert systems", Proceedings of the ACM SIGBDP Conference on Trends and Directions in Expert Systems, pp 72-85, Orlando, Florida, Oct-Nov 1990. Reprinted in ACM DataBase 23 (1), pp 37-44, Winter 1992.
RS Sharma and DW Conrath : "Evaluating Expert Systems : the socio-technical dimensions of quality", Expert Systems - the international journal of knowledge engineering, 9 (3), pp 125-138, August 1992.
DW Conrath and RS Sharma : "A note on some overall evaluation measures for computer-based information systems", Computers in industry, 21, pp 267-271, 1993.
RS Sharma and DW Conrath : "Evaluating Expert Systems : a review of applicable approaches", Artificial Intelligence Review, 7 (2), pp 77-91, 1993.
RS Sharma and DW Conrath : "The post-implementation evaluation of expert systems: enlightenment after five years in the trenches", in special issue on "Evaluation of Knowledge-based Systems", Journal for the Integrated Study of Artificial Intelligence, Cognitive Science and Applied Epistemology 11 (3), pp 257-275, 1994.
DW Conrath and RS Sharma, "Expert Systems Evaluation : a model and a method", in : Franz Lehner [editor], Maintenance of Knowledge-based Systems, pp 98-139, Hansel-Hohenhausen, Frankfurt, Germany, 1994.
RS Sharma and DW Conrath, "Expert systems and their post-implementation evaluation", invited contribution to : Encyclopedia of Library and Information Science, 55 (118), pp 114-136, Marcel Dekker Inc, New York, 1995.
RS Sharma, "Infobahns in Asia: promises and perils", IEEE Multimedia 2 (2), pp 80-85, Summer 1995.
RS Sharma and DW Conrath, "Some soft measures for performance analysis: the core dimensions of expert system quality", in: Hura and Sharma [guest editors], The Practice of Performance Modelling and Reliability Analysis, special issue of Microelectronics and Reliability - an international journal, 36 (6) pp 775-796, 1996.
R Sharma, S Palvia, LL Tung, S Foo and WB Goh, "Design and Implementation Issues for Groupware in the Global Organization", in: Palvia et al. [editors], Global Information Technology and Systems Management, Ivy League Publishing, Nashua, pp 461-480, 1996.
KW Goh, JH Foo, SF Pak and RS Sharma, "A Review of Next Generation Internet Services in the Asia Pacific", in Next Generation Internet in Europe, pp 150-158, ACTS Programme, Berlin, 1999.
Ravi S Sharma and Lim Hock Koon (co-chairs), National Information Infrastructure (NII) standards - part 2 : network, Singapore Standard SS 463 : Part 2 : 1999, Productivity and Standards Board.
Shailendra Palvia, Ravi Sharma and David Conrath, "Socio-Technical Framework for Post-Implementation Quality Assessment of Computer Information Systems," Industrial Management and Data Systems, 101 (5), pp. 237-251, 2001.
Anish Madan and Ravi Sharma, Asia Pacific OSS Solutions Market Landscape, Frost & Sullivan Market Engineering Report, 2003. Abridged version available as a TeleManagement Forum whitepaper from: http://www.tmforum.org/browse.asp?catID=884&sNode=884&Exp=Y&linkID=28281.
Daniel Tan, Fazilah Mohamed Ismail, Tony Chan and Ravi Sharma, "An Architecture of a Distributed Archive for Re-useable Learning Objects", in: Proceedings of the 6th ICALD, Lecture Notes in Computer Science 2911, pp. 384-397, Springer-Verlag, Berlin, 2003.
Ravi Sharma, "3G & WLAN", Wireless World, pp. 17-24, December 2003.
Ravi Sharma, "On the road to 3G in Asia", Wireless World, pp. 23-30, April 2004.
Eng Keong Lua, Jon Crowcroft, Marcelo Pias, Ravi Sharma and Steven Lim, "A survey and comparison of Peer-to-Peer overlay network schemes", IEEE Communications Surveys and Tutorials, pp. 72-93, Second Quarter 2005.
Ravi S Sharma and Intan Azura Mokhtar, "Bridging the Digital Divide in Asia - Challenges and Solutions", International Journal of Technology, Knowledge and Society, 1 (3), pp.15-30, 2005 / 2006. Available at: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1258099
Ravi S. Sharma, "Leveraging Growth with Knowledge Management - a case study of Tata Consultancy Services", Journal of IT Case and Application Research, 9 (4), pp. 29-65, 2007. Available from: http://faculty.babson.edu/gordon/jitcar/vol9.htm#Num4.
Schubert Foo, Ravi Sharma & Alton Chua, Knowledge Management Tools and Techniques, (2nd edition), Prentice-Hall, Singapore 2007. ISBN: 9789810678463.
Ravi S. Sharma, Priscilla Teng Yu Hui and Meng-Wah Tan, "Value-Added Knowledge Management for Financial Performance: the case of an East Asian conglomerate." VINE - the journal of information and knowledge management systems, vol. 37 no. 4, pp. 484-501, 2007. Chosen as Outstanding Paper Award Winner by Emerald Group Publishing at the Literati Network Awards for Excellence 2008.
Ravi S. Sharma and Naguib Chowdhury, "On The Use Of A Diagnostic Tool For Knowledge Audits." Journal of Knowledge Management Practice, 8 (4) 2007. Available from http://www.tlainc.com/jkmpv8n407.htm.
Ravi S. Sharma , Schubert Foo and Miguel Morales-Arroyo, "Developing corporate taxonomies for knowledge auditability - a framework for good practices.", Journal of Knowledge Organisation, 35(1), 2008.
Ravi S. Sharma, SR Apoorva, Venkata Madireddy and Varun Jain, "Best Practices for Communication between Client and Vendor in IT Outsourcing Projects", Journal of Information, Information Technology, and Organizations, 3, pp. 61-93, 2008. Available from: http://www.jiito.org/view.html
Ravi S. Sharma, Elaine W. J. Ng, Mathias Dharmawirya & Chu Keong Lee, "Beyond the Digital Divide: A Conceptual Framework for Analyzing Knowledge Societies", Journal of Knowledge Management 12 (5), 2008.
Ravi S. Sharma and Steve Wildman, "The economics of delivering digital content over mobile networks", Journal of Media Business Studies, 6 (2) (Spring 2009).
Dhanjoo N. Ghista and Ravi S. Sharma, "On The Role of Universities in Knowledge Societies", Journal of the World Universities Forum, 1 (5) pp. 115-130, 2008.
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