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Wee Kim Wee
School of Communication and Information
31 Nanyang Link
Singapore 637718
Email:
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Associate Professor Margaret Tan |
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Associate Professor |
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Deputy Director, Singapore
Internet Research Centre |
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Division of Information Studies
Wee Kim Wee School of Communication & Information |
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Nanyang Technological University
31 Nanyang Link
Singapore 637718 |
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Office: Room 04-01, SCI |
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Phone: (65) 6316 2916 |
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Fax: (65) 6790 5214 |
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Email:
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| Qualifications
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PhD (Queensland) |
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MBA (Adelaide) |
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BCom (Newcastle) |
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Research, Teaching and Professional Experience |
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Prior to joining NTU, Dr Tan taught at the
National University of Singapore. She was actively involved
in many professional and academic activities, conferences,
and serving various editorial boards of journal and conference
publications. |
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Currently, she teaches in the Information Studies, Knowledge
Management and Media Management programmes. |
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Dr Tan pioneered various research projects in the adoption
and implementation of the Internet and infrastructure
locally as well as internationally. Her current research
interests focus on understanding organisational impacts
on the deployment of Internet technologies, particularly
on electronic security, trust and governance, privacy
and data protection policies. |
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A Certified Public Accountant (CPA), Dr Tan has consulted
widely and provided corporate development to multinationals,
government agencies, and SMEs, in addition to building
some dotcom projects and companies. |
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Electronic Security, Trust and Governance |
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Internet Policies and Privacy |
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eGovernment and the Digital Societies |
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Knowledge Management and Mobilization |
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| Selected
Works |
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(2004) e-Payment: The Digital Exchange.
Singapore University Press, Singapore. ISBN 9971-69-290-2
(220 pages) |
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(1999) Creating the Digital Economy: Strategies and
Perspectives from Singapore, International Journal of
Electronic Commerce, 3, 3, 105-122. |
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(1996) Software Quality Practice in Singapore: Is It
Adequate for Today's Global Information Systems? Journal
of Global Information Management, 4, 4, 23-32. |
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| Publications
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Faculty at the Wee Kim Wee School of Communication and
Information publish and present their work in many areas
of communication and information studies. The publications
and presentations range from communication law and policy,
media effects, public relations, organisational communication
and culture, advertising, gender studies to information
technology and knowledge management.
Peer-Reviewed International Journal
Turban, E and M Tan. Methods for knowledge acquisition
from multiple experts. International Journal of Applied
Expert Systems, 1993, 1, 2, 101-119.
Tan, M and M Igbaria. Turnover and Remuneration of Information
Technology Professional in Singapore. Information and
Management, 1994, 26, 4, 219-229.
Tan, M. Establishing Mutual Understanding in Systems Design:
An Empirical Study. Journal of Management Information
Systems, Spring 1994, 10, 4, 157-180.
Medsker, L, M Tan and E Turban. Knowledge Acquisition
from Multiple Experts: Problems and Issues. Expert Systems
with Applications, An International Journal, 1995, 9,
1, 35-40.
Tan, M. Software Quality Practice in Singapore: Is It
Adequate for Today's Global Information Systems? Journal
of Global Information Management, 1996, 4, 4, 23-32.
Igbaria, M and M Tan. The Consequences of Information
Technology Acceptance on Subsequent Individual Performance.
Information and Management, 1997, 32, 3, 113-121.
Tan, M, TX Bui and RW Blanning. National Information Infrastructure
in Pacific Asia. Decision Support Systems, 1997, 21, 3,
215-227.
Tan, M and TSH Teo. From low technology to high technology:
A tale of two printing companies. Information Technology
and People, 1997, 10, 4, 287-302.
Teo, TSH, M Tan, and KB Wong. A Contingency Model of the
Internet Adoption in Singapore, International Journal
of Electronic Commerce, Winter 1997/1998, 2, 2, 1-24.
Tan, M and TSH Teo. Factors Influencing the Adoption of
the Internet, International Journal of Electronic Commerce,
Spring 1998, 2, 3, 1-14.
Tan, M. Plugging into the Wired World: Perspectives from
Singapore, Information, Communication & Society, Autumn
1998, 1, 3, 217-245.
Teo, TSH and M Tan. An Empirical Study of Adopters and
Non-Adopters of the Internet in Singapore. Information
and Management, 1998, 34, 6, 339-345.
Tan, M. A look at the World Initiatives to Spearhead Cybertrade.
Journal of Global Information Management, Jan-Mar 1999,
7, 1, 3-4.
Tan, M and TSH Teo. Creating a Market Niche using Information
Technology: The Case of Xpress Print. Journal of Information
Technology Cases and Applications, 1999, 1, 1, 24-40.
Tan, M. Creating the Digital Economy: Strategies and Perspectives
from Singapore, International Journal of Electronic Commerce,
Spring 1999, 3, 3, 105-122.
Tan, M. Network and Process Re-design as Success Factors
of EDI, The Journal of Scientific and Industrial Research,
CSIR, March-April 1999, 58, 3&4, 221-233.
Tan, M and TSH Teo. The Diffusion of the Internet in a
Pro-IT Cultural Environment: A Content Analysis of the
Singapore Experience, Communications of the Association
for Information Systems, 1999, volume 2, article 21.
Teo, TSH and M Tan. Spreadsheet Development and "What-If"
Analysis: Quantitative versus Qualitative Errors. Accounting,
Management and Information Technologies, 1999, 9, 141-160.
Tan, M and TSH Teo. Factors Influencing the Adoption of
Internet Banking. Journal of the Association for Information
Systems, July 2000, volume 1, article 5.
Teo, TSH, M Tan and SN Peck. Adopters and non-adopters
of internet stock trading in Singapore. Behavior &
Information Technology, May-June 2004, 23, 3, 211-223.
Local Journal
Tan, M and CY Yap. A Study of Software Quality Practice
in Singapore. Singapore Quality Institute Annual YearBook,
1994/1995, August 1995, 77-83.
Peer-Reviewed
Conference Proceedings
Tan, M, A Comparative Study of the Communication Behaviors
of High-Rated and Low-Rated Systems Analysts. In Proceedings
of the ICIS Doctoral Consortium, Pittsburgh, United States,
November 1987, 533-552.
Wu, FW and M Tan, Making Information Systems More Effective:
The Facilitative Role of Executive Leadership. In Proceedings
of the Second Conference on Information Management, Taiwan,
ROC, June 1991, 37-38.
Tan, M and FW Wu, Reshaping Business with Information
Systems: The Entrepreneurial Leadership. In Proceedings
of the World Conference on Entrepreneurship and Innovative
Change, edited by JC Oliga, Singapore, 3-5 July 1991,
257-264.
Tan, M, Eliciting Quality Information Requirements for
Software Development: An Empirical Study of the Process.
In Proceedings of the Twenty-fifth Hawaii International
Conference on System Sciences, edited by JF Nunamaker
(Jr) and RH Sprague (Jr), Kauai, Hawaii, United States,
7-10 January 1992, (nominated for best paper award), Volume
IV, 337-347.
Tan, M, The Effects of Verbal and Nonverbal Behaviors
on Mutual Understanding: An Empirical Study. In Proceedings
of the 1992 ACM SIGCPR Conference, edited by AL Lederer,
Cincinnati, Ohio, United States, 5-7 April 1992, 268-276.
Tan, M, A Conceptual Model of Effective Communication
for Systems Analysts. Paper presented at the 42nd Annual
Conference of the International Communication Association,
Miami, Florida, United States, 21-25 May 1992.
Tan, M and E Turban, Communication Behavior of Experts:
The Use of Analogy. Paper presented at the 1993 Korea/Japan
Joint Conference on Expert Systems, Seoul, Korea, 2-5
February 1993.
Tan, M and M Igbaria, Exploring the Status of Turnover
and Salary of Information Technology Professionals in
Singapore. In Proceedings of the 1993 ACM SIGCPR Conference,
edited by MR Tanniru, St Louis, Missouri, United States,
1-3 April 1993, 336-348.
Tan, M and E Turban, Managing Knowledge Acquisition from
Multiple Experts. Paper presented at the Spring 1993 TIMS/ORSA
Meeting in Chicago, IL. United States, 16-19 May 1993.
Tan, M, Using Communication Theory for Systems Design:
A Model for Eliciting Information Requirements. In Human,
Organizational, and Social Dimensions of Information Systems
Development (A-24), Proceedings of the IFIP WG8.2 Working
Group Information Systems Development: Human, Social and
Organizational Aspects, edited by D Avison, JE Kendall
and JI DeGross, Noordwijkerhout, The Netherlands, 17-19
May 1993, 241-262.
Tan, M, Measuring Systems Analysts' Communication Behavior.
Paper presented at the Faces and Interfaces: Communicating
Across Disciplines - 43rd Annual Conference of the International
Communication Association, Washington, DC, United States,
27-31 May 1993.
Jurison, J, J Patene and M Tan, An Examination of Information
Systems Outsourcing Practices in Large U.S. Firms: Implications
for Global Service Providers. In Proceedings of the 1993
Pan Pacific Conference on Information Systems, Kaohsiung,
Taiwan, ROC, 30 May - 1 June 1993, 18-21.
Gan, HT and M Tan, Progress in Public Access Information
Service: A Global Perspective. In Proceedings of the 1993
Pan Pacific Conference on Information Systems, Kaohsiung,
Taiwan, ROC, 30 May - 1 June 1993, 22-24.
Tan, M, "Bridging the Gap" in Systems Design.
Paper presented at the Accounting Association of Australia
and New Zealand Annual Conference, Darwin, Northern Territory,
Australia, 11-14 July 1993.
Gan, HT and M Tan, Electronic Information Service: A National
Perspective of Teleview in Singapore. In Proceedings of
the 4th Australian Conference on Information Systems,
edited by P Ledington, Brisbane, Queensland, Australia,
28-30 September 1993, 99-112.
Tan, M and CY Yap, A Study of TQM Practice on Software
Development in Singapore. In Business Process Re-engineering:
Information Systems Opportunities and Challenges, Proceedings
of the IFIP TC8 Open Conference on Information Systems,
edited by BC Glasson, IT Hawryszkiewycz, BA Underwood,
RA Weber, Gold Coast, Queensland, Australia, 8-11 May
1994, 557-566.
Tan, M, L Medsker and E Turban, A Method to Acquire Knowledge
from Multiple Experts. In TIMS XXXII Meeting - Natural
Resources, Economic Development and the Environment: The
Role of Management Science, Anchorage, Alaska, United
States, 12-15 June 1994, 63.
Tan, M and CY Yap, A Study of Quality Standards of Software
Development in Singapore. In Proceedings of the Tenth
Academy of International Business Conference: Asia-Pacific
Business in the Year 2000, edited by Y Feng and CH Wee,
Beijing, China, 23-25 June 1994, 439-445.
Lee-Partridge, JE, M Tan, and ML Yeo, A Quality Management
Perspective on Software Development Contracts. In Proceedings
of the Tenth Academy of International Business Conference:
Asia-Pacific Business in the Year of 2000, edited by Y
Feng and CH Wee, Beijing, China, 23-25 June 1994, 432-438.
Tan, M and CY Yap, A Study of TQM Practice on Software
Development. In Proceedings of the IV Informatics Week,
HoChiMinh, Vietnam, 2-6 August 1994, 134.
Tan, M and CY Yap, Impact of Organisational Maturity on
Software Development. In Software Quality and Productivity:
Theory, Practice, Education, and Training, Proceedings
of the IFIP International Conference on Software Quality
and Productivity, edited by M Lee, BZ Barta, and P Juliff,
Hong Kong, 5-7 December 1994, 231-234.
Bui, T, TP Liang, T Matsuzaki, and M Tan, The Diffusion
of IT in the Year 2000: The Asia Pacific Context. In Proceedings
of the Fifteenth International Conference on Information
Systems, edited by JI Degross, SL Huff, and MC Munro,
Vancouver, British Columbia, Canada, 14-17 December 1994,
497-498.
Tan, M, The Adoption of Electronic Imaging: Its Impact
on Organisational Process, Structure, and Strategy. In
the International Working Conference on Restructuring
Strategies for Information Industry - Advances in Technology,
Emerging Markets and Investment Opportunities in Celebration
of Thailand IT Year - 1995, Bangkok, Thailand, 26-28 April
1995.
Tan, M and PB Stone, Telecommunications Hubbing Criteria.
Paper presented at INFORMS XXXIII International Meeting
- Global Services and Competitive Technologies, Singapore,
25-28 June 1995, 13.
Tan, M and M Xie, Quality dimensions: View from two angles.
Paper presented at INFORMS XXXIII International Meeting
- Global Services and Competitive Technologies, Singapore,
25-28 June 1995, 21.
Tan, M and T Bui, Exploring the Împacts of Electronic
Imaging on Organizational Process, Structure, and Strategy.
In Proceedings of the Twenty-Ninth Annual Hawaii International
Conference on System Sciences, edited by M Stuart Lynn,
Wailea, Hawaii, United States, 3-6 January 1996, Volume
V, 33-42.
Tan, M, M Sein and B Bostrom, Preparing Tomorrow's IS
Personnel: The Scandinavian, US and the Asian Way. Paper
presented at the 1996 ACM Special Interest Group on Computer
Personnel Research (SIGCPR) & Special Interest Group
on Business Information Technology (SIGBIT), Denver, Colorado,
USA, 11-13 April 1996.
Tan, M, R Clarke, M Lambert, J Mitchell and G Rainford,
Control and Audit of Systems Development. Paper presented
at the Information Systems Audit and Control Association
Conference (EDPAC '96), Perth, Western Australia, 26-29
May 1996.
Tan, M, Auditing the Cyberspace: Challenges for Auditors.
In Proceedings of the EDPAC '96, State of Play Australiasian
Regional Conference, Perth, Western Australia, 26-29 May
1996, 133-140. (Keynote)
Teo, TSH and M Tan, Quantitative and Qualitative Errors
in Spreadsheet Development. In Proceedings of the Thirtieth
Annual Hawaii International Conference on System Sciences,
edited by JP Nunamaker and RH Sprague, Wailea, Hawaii,
United States, 7-10 January 1997, Volume 3, 149-155, (nominated
for best paper award).
Tan, M and TSH Teo, Internet Adoption in Singapore: An
Empirical Study. In Proceedings of the Tenth International
Bled Electronic Commerce Conference - Global Business
in Practice, Bled, Slovenia, 9-11 June 1997.
Tan, M, From Regional "Mainport" to Global "Brainport":
The Case of Port of Singapore Authority. Paper presented
at the Erasmus University, The World Trade Centre, Rotterdam,
The Netherlands, 5 November 1997.
Tan, M, Critical Success Factors of EDI: Perspectives
from TradeNet. In 1998 Business Information Technology
Management: Closing the International Divide, edited by
Banerjee, P, R Hackney, G Dhillon, and R Jain, New Delhi,
India, 25-28 February 1998, 286-306.
Chen, WW, CL Bowie, TP Liang, M Tan, SS Wu, Port Management
Strategy. Paper presented at the KaoPort 21 - 1998 International
Conference on Shipping Development and Port Management,
Kaohsiung, Taiwan, 26-29 March 1998.
Tan, M, KV Andersen, A Farhoomand, and S Baile, From EDIFACT
EDI to Internet EDI. In Proceedings of the Sixth European
Conference on Information Systems, Volume IV, Aix-en-Provence,
France, 4-6 June 1998, 1726-1728.
Tan, M, Creating the Digital Economy: Perspectives from
Singapore. In Proceedings of the Eleventh International
Bled Electronic Commerce Conference - Electronic Commerce
in the Information Society, Bled, Slovenia, 8-10 June
1998.
Tan, M, Micro vs Macro Vision of EDI Development. Paper
presented at the IIIrd International Conference on the
Management of Networked Enterprises, Montreal, Quebec,
Canada, 31 August - 2 September 1998. (Plenary)
Tan, M, Are we ready for E-commerce? Paper presented at
the First International Workshop on Technological Challenges
of Electronic Commerce, Toronto, Ontario, Canada, 2-3
September 1998.
Tan, M, From Mainport to “Brainport”: The
Strategy for the Port of Singapore. Paper presented at
the Seminar on Port Design and Operations Technology,
Singapore, 4-5 November 1998. (Invited Chair and Speaker)
Borstad, E, S Dustdar, N Pliskin, C Romm, S Staples, M
Tan, Telework Practice across National Cultures. In Proceedings
of the Nineteenth Annual International Conference on Information
Systems, Helsinki, Finland, 13-16 December 1998.
Tan, M, Learning to Think: Can IT help? Paper presented
at the EdTech 99 - Educational Technology Conference and
Exhibition 1999: Thinking Schools, Learning Nation - IT
in Learning Organisations, Singapore, 9-11 February 1999.
Hofstede, GJ, C Avgerou, R Walczuchi, M Tan, R Evaristo,
I Robert, “What would you do?” on multicultural
IS case study. In Proceedings of ECIS 2000 - A Cyberspace
Odyssey: Trends in Information and Communication Systems
for the 21st Century, Vienna, Austria, 5-6 July 2000.
Keen, P, M Tan, M Lee, International Perspectives on Trust.
Paper presented at the IFIPWG8.2 Working conference on
e-Commerce, Salzburg, 18-19 June 2004.
Seminars,
Public Talk and Lectures
An Exploratory Study of the Communication Behaviors of
Systems Analysts. Paper presented at the Touche Ross Working
Paper Series, University of Queensland, Queensland, Australia,
September 1987.
Establishing Mutual Understanding in Systems Design. Paper
presented at the Information and Communication Systems
Working Paper Series Seminar, Fordham University, New
York, United States, April 1991.
Systems Analysts Communication Behaviors: An Empirical
Study. Paper presented at the Department of Information
Systems and Decision Sciences Seminar, Concordia University,
Montreal, Canada, October 1991.
Eliciting Quality Information Requirements for Software
Development: An Empirical Study of the Process. Paper
presented at The Center for the Management of Science
and Technology Seminar, Case Western Reserve University,
Cleveland, United States, April 1992.
Managing the Systems Function in the Case Environment.
Paper presented at InMaST Inaugural Lecture, L William
Seidman Research Institute, Arizona State University,
Arizona, United States, May 1992.
Implementing Information Technology in the 1990s. Paper
presented at Compaq 6th Dealer Forum, Hilton Hotel, Macau,
Hong Kong, June 1992. (Keynote)
Eliciting Quality Information Requirements for Software
Development: An Empirical Study of the Process. Paper
presented at the Information Management Research Center
Research Seminar/Workshops, Nanyang Technological University,
Singapore, October 1992.
Managing Quality in Software Development. Paper presented
at the Department of Information Systems and Computer
Science Seminar, National University of Singapore, Singapore,
September 1993.
Manpower Problems and Solutions for the Information Age.
Presented at Singapore Informatics 1993: IT Human Resource
Seminar, World Trade Centre, Singapore, October 1993.
Basic Concepts of Productivity. Lecture at the Logistics
Department of In-house Productivity Seminar, Police Academy,
Singapore, November 1993.
Information Technology Development in Singapore. Lecture
at Ecole des Hautes Etudes Commerciales, Universite de
Lausanne, Lausanne-Dorigny, Switzerland, November 1993.
TQM Practice in Software Development: Evidence in Singapore.
Paper presented at the Information Management Research
Center Research Seminar, Nanyang Technological University,
Singapore, February 1994.
Software Quality Practice: A Challenge for Singapore.
Paper presented at the Department of Computer Science
Seminar, The University of Hong Kong, Hong Kong, November
1994.
World Wide Web - Where do we go from here? Presented at
the Rotary Club of Pandan Valley, Hyatt Regency Hotel,
Singapore, August 1995.
Singapore's IT Plans, Policies, and Strategies. Presented
at the Nomura Research Institute, Yokohama, Japan, November
1995.
Diffusion of Information Technology: The Singapore Context.
Paper presented at the Department of Information Systems,
The University of Melbourne, November 1995.
Electronic Commerce: Impacts on Global Business. Paper
presented at the School of Information Systems, Curtin
University of Technology, Perth, Australia, 28 May 1996.
Cyberspace Computing: The Challenges for Accountants.
Paper presented at the Australia Society of CPAs, Singapore
Branch Continuing Professional Development (CPD), July
1996.
Beyond E-mail: The Future of Cyber Collaboration. Paper
presented at Comdex/Asia 1996 Singapore Informatics, Singapore
International Convention & Exhibition Centre, 25-27
September 1996.
Business Ventures in Singapore - Licensing, Legal, and
Financial Aspects. Paper presented at the Postgraduate
Programme of Berne Institute of Technology International
Market and Supply Management, Singapore Module, ANA Hotel,
17 March 1997.
Document Imaging: Do we need it? Document Management:
Its Potential and Demise. Paper presented at the First
Meeting of the Association of Records Management and Administration,
Inc. (ARMA), Singapore Chapter, Hotel Inter-Continental,
29 May 1997.
Digital Economy and Electronic Commerce. Paper presented
at the Korean IT-Network Computing Seminar in Singapore,
Novo Quality Services, 5 June 1997.
An Analysis of Media Content in the Diffusion of Internet
in Singapore. Paper presented at the City University of
Hong Kong, Hong Kong SAR, 30 July 1997.
How Does Strategy Technology Impact Transaction Processing?
Paper presented at AIC Conference on On-Line Transaction
Processing and Payment Systems, Hyatt Regency, Singapore,
28-29 August 1997.
Leveraging IT through Electronic Commerce. Paper presented
at the panel discussion in the Department of Decision
Sciences, NUS public seminar on Managing and Leveraging
Information Technology in the 21st Century, Hon Sui Sen
Auditorium, FBA, NUS, Singapore, 19 September 1997.
The Diffusion of the Internet in Singapore. Paper presented
at the Asian Studies, School of Social Sciences, Michigan
State University, E Lansing, MI, USA, 9 September 1998.
The Potentials and Pitfalls of e-Commerce. Paper presented
to the Vice President for Information Technology at Northwestern
University and Evanston Chamber of Commerce, IL, USA,
14 September 1998.
The Digital Network Infrastructure and Metropolitan Chicago.
Paper presented to the Metropolitan Planning Council Telecommunications
Planning Group, Chicago, IL, 15 September 1998.
The Impact of Media Reports on the Diffusion of the Internet.
Paper presented at the Business Program Colloquium Series,
Long Island University, C-W Post Campus, NY, USA, 17 September
1998.
Internet Diffusion: A Content Analytic Approach. Paper
presented at the Centre for Research in Information Systems
Research Seminar Series, Stern School of Business, New
York University, NY, USA, 17 September 1998.
Creating the Logistics and Transportation Hub: Strategies
for Singapore. Paper presented at Berne Institute of Technology
to engineering graduates, 20 October 1998.
Creating the Digital Economy: Strategies and Perspectives
from Singapore. Paper presented at Bern Institute of Technology
to invited industry executives, 21 Oct 1998.
Creating the Digital Economy: Strategies and Perspectives
from Singapore. Paper presented at the University of Lausanne
to management graduates, 22 Oct 1998.
Vision of Singapore: The eCommerce Hub in Asia Pacific.
Paper presented at Bern Institute of Technology to management
graduates, 23 October 1998.
Can Singapore be an eCommerce hub? Paper presented at
the Department of Informatics, Copenhagen Business School,
Denmark, 7 December 1998.
Plugging into the wired world: Perspectives from Singapore.
Paper presented at the Department of Informatics, Mid
Sweden University, Sweden, 10 December 1998.
Are we ready for Internet Banking? Presented at the Malaysian
Banking Summit 1999: Revitalising the Banking Industry:
Regenerating Economic Activities, Kuala Lumpur, 25-25
February 1999.
E-Learning: The next e-Commerce portal. Paper presented
at IOeC Launch cum Conference, Hotel Inter-Continental
Singapore, 29-30 May 2000.
eBusiness new dimensions: Establishing electronic trust.
Paper presented to the University of Adelaide MBA (Guest
Lecture), NgeeAnn-Adelaide Education Centre, Singapore,
17 August 2001, 7 September 2001.
Managing Technology Innovation. Paper presented to the
University of Adelaide MBA (Guest Lecture), NgeeAnn-Adelaide
Education Centre, Singapore, 28 August 2001.
The barriers to implementing trusted eBusiness. Paper
presented at The eTrust Symposium: From risk to reliance,
Marina Mandarin Singapore, 28 November 2001.
Enabling eCommerce with a security foundation. Paper presented
to SingTel-Adelaide University, SingTel Academy Singapore,
6 December 2001.
Building Singapore's eHub on a trusted foundation. Paper
presented to the Board of the National Trust Council,
Infocomm Development Authority, Singapore, 29 May 2002.
ePayments in the digital economy - From fad to reality.
Paper presented at 5th SITDRAC Annual Seminar, The Next
Boost for eCommerce: Securing ePayments, The Regent Singapore,
17 September 2002.
Building electronic trust in eCommerce, Paper presented
at the 3rd Asean Internet Trust Symposium 2003, Islamic
Arts Museum Kuala Lumpur, Malaysia, 9-10 October 2003.
Small eBig Countries Meeting: How are they preparing for
eGlobal. Panel discussants at the 17th Bled eCommerce
Conference, Bled, Slovenia, 21-23 June, 2004.
How Banks Enable STP – Straight-Through-Processing
in Business Processes. Panel discussants at the 17th Bled
eCommerce Conference, Bled, Slovenia, 21-23 June, 2004.
New Generation Architectures for Next Generation Global
Business. Panel discussants at the 17th Bled eCommerce
Conference, Bled, Slovenia, 21-23 June, 2004.
Books, Chapters in Books, Book Reviews
The Virtual Workplace, edited with M Igbaria, January
1998, Harrisburg PA: Idea Group Publishing, USA. ISBN
1-878289-41-1 (hard cover) (416 pages)
e-Payment: The Digital Exchange. 2004, Singapore University
Press, Singapore. ISBN 9971-69-290-2 (220 pages)
Government and Private Sector Perspectives of EDI: TradeNet.
Chapter in EDI and Data Networking in Public Sector, edited
by Kim Viborg Andersen, December 1997, Kluwer Academic
Publishers, Boston. ISBN 0-7923-8021-5 (352 pages)
Superskill Graphics Pte Ltd: From Manual Typesetting to
Desktop Publishing, with T Teo. Chapter in Leveraging
Information Technology Among Small and Medium Enterprises,
A Singapore Perspective, edited by Thompson Teo and James
Ang, 1999, Case 1.2, 9-16, Sprintprint, Prentice Hall,
Singapore. ISBN 981-4035-73-4
Architects 61 Pte Ltd: Designing with CADD and BP-Expert,
with T Teo, Chapter in Leveraging Information Technology
Among Small and Medium Enterprises, A Singapore Perspective,
edited by Thompson Teo and James Ang, 1999, Case 2.1,
35-41, Sprintprint, Prentice Hall, Singapore. ISBN 981-4035-73-4
Are you ready for the Challenges of E-commerce? Chapter
in Electronic Commerce Technology Trends: Challenges and
Opportunities, edited by Weidong Kou and Yelena Yesha,
February 2000, IBM Press/IIR Publications Inc, USA. ISBN
1-58347-009-3 (452 pages)
Information Resources and Corporate Growth, edited by
Punset, E. and Sweeney, G. London: Pinter Publisher. Book
review in Asia Pacific Journal of Management, 8, 1, April
1991.
Trade Publications
Cashflow Management, Shell Business Card Newsletter, Corporate
Cardholder Issue, February 1995, MITA (P) 114/11/94.
NUS Dialup Service. The NUS Computing News, Computer Centre,
National University of Singapore, Issue 16, July 1995,
20-21.
Electronic Document Imaging: Its Potential to Increase
the Value Chain, Association of Records Manager and Administrators
Inc (ARMA) - Singapore Chapter Newsletter, Volume 1, Issue
1, Oct 1997, 6-7.
What consumers want from Internet banking, The Business
Times, Monday, November 16, 1998, 13.
Use IT to turn PSA to a ‘brainport’, The Business
Times, Monday, January 18, 1999, 10.
Others
– NUS FBA Faculty Working Paper Series
Teo, TSH and M Tan, A Contingency Model of Internet Adoption
in Singapore. Research Paper Series, #96-50, Singapore:
Faculty of Business Administration, NUS, Nov 1996. 37
pp.
Igbaria, M and M Tan, The Impact of Information Technology
Acceptance on Individual. Research Paper Series, #97-03,
Singapore: Faculty of Business Administration, NUS, Jan
97. 20 pp
Tan, M, TSH Teo, and HP Goh, Internet Diffusion in Singapore:
A Content Analytic Approach. Research Paper Series, #97-06,
Singapore: Faculty of Business Administration, NUS, Jan
97. 35 pp.
Tan, M, Software Quality Practice in Singapore: Is It
Adequate for Today's Global Information Systems? Research
Paper Series, #97-11, Singapore: Faculty of Business Administration,
NUS, Feb 97. 35 pp.
Tan, M, TX Bui and R.W Blanning, National Information
Infrastructure in Pacific Asia. Research Paper Series,
#97-17, Singapore: Faculty of Business Administration,
NUS, Jan 97. 23 pp.
Teo, TSH and M Tan, Spreadsheet Development and "What-if"
Analysis: Quantitative versus Qualitative Errors. Research
Paper Series, #97-18, Singapore: Faculty of Business Administration,
NUS, Jan 97. 28 pp.
Tan, M and TSH Teo, Time-Based Competition Using Information
Technology: The Case of Xpress Print. Research Paper Series,
#97-42, Singapore: Faculty of Business Administration,
NUS, Sept 97. 29 pp.
Tan, M, Critical Success Factors of EDI: Perspectives
from TradeNet. Research Paper Series, #97-52, Singapore:
Faculty of Business Administration, NUS, Nov 97. 24 pp.
Tan, M and TSH Teo, Factors Influencing the Adoption of
the Internet. Research Paper Series, #97-53, Singapore:
Faculty of Business Administration, NUS, Nov 97. 23 pp.
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