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Achieving Excellence in Technical Writing (e2i)(PDU)(SFC) 

Introduction

This course focuses on the writing skills needed by technical professionals to create documents which are easy to read, communicate information clearly, accurately, and concisely. It teaches a strategic approach to writing through analysis of the writing situation to determine how information is to be selected and organised to suit a particular audience, purpose, and situation. 

Objectives

Participants can expect to:
• Learn to write with the reader in mind
• Learn how to organise documents so that they are easy to read
• Create documents which are visually appealing
• Write clearly, concisely, and accurately without using technical jargon
 

Outline

• The technical writing process
• Reader-centred writing
• Effective style for technical writing
• Select appropriate organisational formats for different communicative situations
• Grammar essentials – types of nouns, verb forms, active and passive sentences
• Writing technical descriptions
• Writing clear instructions
• Explaining and defining
• Using plain English and avoiding jargon
• Design and use effective visuals
• Editing for clarity
• Draft effective abstracts, summaries and reports  

Trainer(s)

Dr Heah, Carmel

Dr Carmel Heah holds a PhD in Applied Linguistics from the University of Edinburgh in Britain. She teaches communication skills at the Language and Communication Centre, Nanyang Technological University. Dr Heah has more than 20 years’ experience teaching business and professional communication in universities in Canada, Singapore and Malaysia. Organisations that she has conducted business communication training for in Singapore include PSA Corporation, the National Parks Board, the Singapore Aviation Academy, the People’s Association, and the Institution of Structural Engineers (Singapore). Dr Heah has co-authored several books on the English language, business and technical communication skills, among which are Essential Communication Strategies for Engineers (Prentice-Hall Sprint Print) and Common Errors in English Third Edition (Penerbit Fajar Bakti Sdn Bhd/ Oxford University Press).

Who Should Attend

Technical professionals who need to convey important ideas and information in writing.

Fee with NEW e2i subsidy: S$374.50 (inclusive of GST) *conditions apply

To be eligible for e2i subsidy, participants:
- must be Singaporeans or Permanent Residents of Singapore
- achieve minimum 75% attendance per run
* Participants who do not fulfill the above criteria are not eligible for e2i funding, and are required to pay the course fee in full.

Union members may enjoy up to $250 unfunded course fee support when you sign up for courses supported under UTAP. Conditions apply. Visit www.ntuc.org.sg for more information.  

Details

Date(s):

13 to 14 December 2017 

Time:

9:00am to 5:00pm 

Venue:

NTU@one-north campus, Executive Centre 

Closing Date:

29 November 2017 

Course Fee:

Standard: S$631.30  

NTU/NIE Alumni, Staff & Students: S$505.04  

Group (3 & Above): S$568.17

NTUC Member: S$568.17

 

Registration fees inclusive of:

  • Course materials

  • Light refreshments

  • Complimentary Lunch - applicable at NTU@one-north campus only

  • Prevailing GST

Online Registration

>> CLICK HERE to Register Online

 

Methods of Payment

1. Credit Card (Visa, American Express and Mastercard only)

2. Cheque made payable to Nanyang Technological University

3. Invoice to Company (for Company Sponsored Participants)

4. E-invoice (for Government Organizations)

5. Telegraphic Transfer or Bank Draft (Note: All related charges are to be borne by participant)

Cancellation & Refund Policy

A written notification to cce@ntu.edu.sg or fax to

6774 2911 before course closing date.

No cancellation charges (Full refund)

 

 

A written notification on or after course closing date.
 

No Refund

SkillsFuture Credit (if applicable):
- Participant to cancel their claim with WDA
- NTU-CCE reserves the rights to collect the full fee amount from the participant

Replacement Policy

Given a 3 days notice before course commencement, companies may replace participants who have signed up for the course. Terms and conditions apply.

 

There is no replacement for participant utilising SkillsFuture Credit. Participant to cancel their SkillsFuture Credit claim with WDA.

Terms and Conditions

• Course is subject to a minimum participation before commencement
• Course is subject to a first-come-first-serve basis in light of overwhelming responses
• NTU-CCE reserves the right to change or cancel any course or trainer, in light of unforeseen circumstances
• All details are correct at time of dissemination

Privacy Clauses

At NTU-CCE, participants’ personal information is collected, used and disclosed for the following purposes:
  1. To process your application.
  2. For course administration and billing.
  3. To enable the trainers to know the background of the course participants.
  4. To submit to governmental authorities for funding verification, administration and survey conducted by them (only applicable to funded courses).
  5. To submit to NTU Alumni Affairs Office, NTUC and other relevant organisations for course discount verification (if applicable).
  6. To issue certificate to the course participants.
  7. For marketing of courses to participants via E-newsletter.
  8. To understand and study the profile of its course participants for NTU’s policy making and planning.
  9. To deal with any matter related to the course.
Full Data Protection and Privacy Statement : CLICK HERE  

 

 

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