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Key Emotional Competence for Managers (e2i)(SFC) 

Introduction

Emotional intelligence makes a significant difference to business bottom line. Management excellence requires emotional intelligence. Your ability to motivate staff and customers hinges upon your ability to connect well. Skilful connection with people requires emotional intelligence. We now know that emotional intelligence can be so critical in determining whether leaders, managers and executives are able to perform and function at their best in the workplace.

EQ is substantially more important than IQ in the contemporary business world. The lack of EQ is immediately evident and it is a very costly neglect for any individual and organisation. In this interconnected world, interpersonal skills are becoming the indispensable competence for workplace leaders. And there can be no interpersonal skills without EQ.

Knowing one’s own emotions and regulating them, recognising emotions in others and controlling them are key dimensions of EQ. 

Objectives

This is a highly hands-on course that aims to impart the steps you can take to achieve the three distinctive marks of excellence that a high EQ leader possesses; namely, unwavering commitment to task, fluid connection to people and creative passion for growth.

* To equip participants with emotional literacy, fitness, depth and alchemy
* To enhance participants’ emotional regulation ability for work performance
* To develop participants’ interpersonal expertise for highly effective people management
* To enrich participants’ passion for creative growth and business expansion
 

Outline

* How To Access the Emotional Mind for Management Excellence
* Attaining Good Connection through Emotional Grounding
* Steps To Increase Your Emotional Self and Other-Awareness To Unblock Interpersonal Obstacles
* Ways To Use Emotions For Effective Leadership
* Learning Key Steps for Regulating and Managing Emotions
* Channeling Emotions for Self- and Other- Motivation
* Skills for Effective Emotional Communication
* Reawakening Your Creative Expression for Service Excellence

Methodology:
* Stimulating mini-lectures
* Awareness skits, drama and role plays
* Learning games and simulations
* Empowering group interaction and discussions
* Practical case studies  

Trainer(s)

Mr Lim, Say Teck Richard

Richard Lim is a Consultant Psychotherapist in private practice and a Training Consultant since 2001. In the early 1990s, Richard was involved in training government officials in strategic thinking and socio-political competence. Subsequently in the mid-1990s, he was actively engaged in community welfare projects and services. Currently, beside therapeutic consultation, Richard provides leadership training and consultancy to groups within public and private sector organisations. Most of these training and consultancy focus on enhancing knowledge and skills in relationship, communication, group facilitation, wellness, counselling and conflict management.

Richard has worked with groups of staff from organisations like Microsoft, PricewaterhouseCoopers, Shell, Lucent Technologies, Motorola, Barclays Capital, National Panasonic, Fujitsu, Courts, PSA, HDB, SMRT, MCYS, NIE, MOH, MTI, NEA, NCSS, SSC, PA and tertiary institutions like NUS, NTU and SMU. He was an Adjunct Lecturer at Nanyang Business School (NTU) on management and leadership.

Richard also runs supervision groups for counsellors in community agencies regularly and trains students in counselling and psychology programmes with various academic institutions in Singapore and the region. He is the current President of the Psychotherapy Association of Singapore, the Vice President of the Association for Group and Individual Psychotherapy. Richard is also the Training Consultant for the Civil Service College on wellness that focuses on building resilience in relationships and families for nation building.

Academic Qualifications
Master in Social Science, University of South Australia, 2001
Graduate Diploma, Psychotherapy, Graduate School of Medical Studies, NUS, 2000
Bachelor of Arts (HON), NUS, 1990

Who Should Attend

Managers and Executives who seek to enhance their management excellence and competence.

Fee with NEW e2i subsidy: S$374.50 (inclusive of GST) *conditions apply

To be eligible for e2i subsidy, participants:
- must be Singaporeans or Permanent Residents of Singapore
- achieve minimum 75% attendance per run
* Participants who do not fulfill the above criteria are not eligible for e2i funding, and are required to pay the course fee in full.

Union members may enjoy up to $250 unfunded course fee support when you sign up for courses supported under UTAP. Conditions apply. Visit www.ntuc.org.sg for more information.  

Details

Date(s):

6 to 7 December 2017 

Time:

9:00am to 5:00pm 

Venue:

NTU@one-north campus, Executive Centre 

Closing Date:

22 November 2017 

Course Fee:

Standard: S$631.30  

NTU/NIE Alumni, Staff & Students: S$505.04  

Group (3 & Above): S$568.17

NTUC Member: S$568.17

 

Registration fees inclusive of:

  • Course materials

  • Light refreshments

  • Complimentary Lunch - applicable at NTU@one-north campus only

  • Prevailing GST

Online Registration

>> CLICK HERE to Register Online

 

Methods of Payment

1. Credit Card (Visa, American Express and Mastercard only)

2. Cheque made payable to Nanyang Technological University

3. Invoice to Company (for Company Sponsored Participants)

4. E-invoice (for Government Organizations)

5. Telegraphic Transfer or Bank Draft (Note: All related charges are to be borne by participant)

Cancellation & Refund Policy

A written notification to copace@ntu.edu.sg or fax to

6774 2911 before course closing date.

No cancellation charges (Full refund)

 

 

A written notification on or after course closing date.
 

No Refund

SkillsFuture Credit (if applicable):
- Participant to cancel their claim with WDA
- PaCE Collegereserves the rights to collect the full fee amount from the participant

Replacement Policy

Given a 3 days notice before course commencement, companies may replace participants who have signed up for the course. Terms and conditions apply.

 

There is no replacement for participant utilising SkillsFuture Credit. Participant to cancel their SkillsFuture Credit claim with WDA.

Terms and Conditions

• Course is subject to a minimum participation before commencement
• Course is subject to a first-come-first-serve basis in light of overwhelming responses
• PaCE Collegereserves the right to change or cancel any course or trainer, in light of unforeseen circumstances
• All details are correct at time of dissemination

Privacy Clauses

At PaCE College, participants’ personal information is collected, used and disclosed for the following purposes:
  1. To process your application.
  2. For course administration and billing.
  3. To enable the trainers to know the background of the course participants.
  4. To submit to governmental authorities for funding verification, administration and survey conducted by them (only applicable to funded courses).
  5. To submit to NTU Alumni Affairs Office, NTUC and other relevant organisations for course discount verification (if applicable).
  6. To issue certificate to the course participants.
  7. For marketing of courses to participants via E-newsletter.
  8. To understand and study the profile of its course participants for NTU’s policy making and planning.
  9. To deal with any matter related to the course.
Full Data Protection and Privacy Statement : CLICK HERE  

 

 

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